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From Rosters to Payroll: HR That Keeps Hospitality Running
Your guest experience is only as strong as your workforce. PeoplesHR helps hotels, resorts, and restaurants control labour costs, ensure compliance, and keep service consistent across every shift.
Why Hospitality HR Needs a Different Approach
Hospitality is fast-paced, guest-facing, and highly dependent on people. When HR breaks down, service slows, compliance risks increase, and guest trust erodes. Managing a multi-shift, multilingual, deskless workforce requires more than a generic HR system.
The Hospitality Reality
Labour costs = 65–70% of hotel operating expenses (PwC).
Frontline attrition averages 45% in ASEAN hospitality (ILO).
Payroll is complex: overtime, split shifts, tips, service charges, union rules.
80% of employees are deskless and need mobile-first HR.
Seasonal peaks create scheduling and payroll strain.
Real impact 👉 "Employee data retrieval that used to take 5 minutes now happens in under 1 minute—that's 80% productivity improvement,"
Complete HR Solution Built for Hospitality
Smart Workforce Planning & Scheduling
AI-driven rosters across properties and peak seasons.
Geo-tagged and biometric attendance.
Predictive absenteeism alerts.
60% fewer shift disruptions.
Payroll & Compliance Without Errors
Service charges, tips, night differentials, union agreements.
Multi-country, multi-currency payroll with compliance.
Automated reconciliation, audit-ready.
Up to 40% fewer payroll errors.
AI & Automation Advantage
Detects anomalies in payroll, attrition, and overtime.
Conversational AI for fast actions.
Automated workflows for leave, OT, and grievances.
50% less HR admin time.
Mobile-First Employee Experience
Multilingual, mobile-first HR access.
Payslips, rosters, and service charge breakdowns on phone.
AI assistant answers policy queries instantly.
25–30% fewer HR tickets; higher trust.
Hospitality System Integration
Sync with property systems, POS, ERP, and access control.
Unified dashboards across HR, Finance, Operations.
Workforce metrics tied to occupancy and guest satisfaction.
Single source of truth for labour and service quality.
AI Purpose-Built for Hospitality
Proven Hospitality Success
Global Resort Chain | 8,000 Employees, 5 Countries
Unified payroll across all properties.
Payroll processing reduced from 5 days → 2 days.
Compliance penalties eliminated.
“PeoplesHR freed our HR teams to focus on motivating staff and improving service, not paperwork.”
Why PeoplesHR for Hospitality
28+ years of HR Tech expertise.
1,700+ clients across Asia, MEA, Africa.
Purpose-built for seasonal, unionised, multi-property operations.
Trusted by global hospitality leaders.
Control labour costs. Ensure compliance. Keep service running.
