Zillione, an Enterprise Technology Solutions Provider, Embraces Automation to Enhance HR Efficiency

Organization :

Zillione

Location :

Sri Lanka

Industry :

Information Technology

Employees :

200+

Introduction

A pioneer since 1979, Zillione has become a Sri Lankan powerhouse in enterprise technology solutions. Through strategic partnerships with industry giants and fostering in-house development talent, Zillione delivers best-in-class technology tailored to client needs. Over 700 clients across the globe have benefited from Zillione’s “Customer First” approach. Zillione empowers businesses to overcome challenges & maximize IT investment, making their solutions the cornerstone for success in today’s demanding landscape. Recognizing the ever-evolving needs of their own workforce in supporting clients, Zillione adopted PeoplesHR as their HCM provider.

The Challenges:

Recognizing the limitations of manual processes in human resources management, ZILLIONe, one of Sri Lanka’s top enterprise technology solutions providers, undertook a strategic initiative to improve efficiency and accuracy. Traditionally reliant on spreadsheets and manual data entry, these processes were susceptible to human error and hindered overall effectiveness. While a rudimentary internal payroll system had been implemented, it remained inadequate, particularly in complex tax calculations and ensuring overall data integrity. These shortcomings resulted in operational delays, potential inaccuracies, and undue pressure on HR personnel.

Inefficiency

HR staff spent excessive time on repetitive tasks like data entry, payroll processing and leave request processing.

Increased Compliance Risks

Manual processes were prone to errors in data entry and calculations, leading to payroll discrepancies. These discrepancies could result in non-compliance with tax regulations, labor laws, and other relevant HR and payroll standards.

Employee Experience

Employees lacked efficient self-service options for tasks like requesting leave, tracking benefits, and accessing training materials.

Lack of Insights

Reporting was cumbersome and time-consuming, hindering HR's ability to gain valuable insights into workforce trends and make data-driven decisions.

Scalability limitations

The existing system couldn't accommodate ZILLIONe's growth plans, making it difficult to onboard new hires efficiently, which was a crucial factor for future success.

The Solution:

To address these challenges, ZILLIONe implemented PeoplesHR, a comprehensive HCM (Human Capital Management) solution. PeoplesHR offered several features designed to streamline processes, improve data accuracy, and empower employees. Here’s a breakdown of how PeoplesHR addressed specific problems:

Streamlined Processes

PeoplesHR automated key HR workflows such as payroll processing, leave request approvals, and benefit enrollment. It provided an integrated platform for storing and managing employee data.

Employee Self-Service

Employees gained access to a user-friendly portal where they could submit leave requests, track benefits, access training resources, and manage personal information

Real-Time Reporting & Analytics

PeoplesHR offered pre-built reports and a user-friendly report builder, enabling HR to generate reports with ease & gain valuable insights from workforce data. User satisfaction with report accuracy significantly increased as human error was minimized. Furthermore, report generation volume saw a remarkable 40% relative increase, showcasing the expanded capabilities and efficiency brought about by automation.

Improved Data Quality

PeoplesHR provided tools for data validation and ensured data consistency across all functionalities.

Adaptability & Scalability

PeoplesHR offered a flexible and scalable platform that could easily accommodate ZILLIONe's growth plans. PeoplesHR streamlined the onboarding process for new hires, facilitating their swift integration into the organization. The system's inherent flexibility allows the seamless addition of new features as business needs evolve. Data import efficiency within the Benefits Management module demonstrably improved by 78% following the implementation of a bulk upload functionality. Significantly, PeoplesHR facilitated full automation of critical HR processes, encompassing employee information management, performance evaluations, training & development programs, benefits administration, report generation, and payroll