Key takeaways
What we covered
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00:02
Welcome
Co-hosted by Global Frontiers, PeoplesHR and ADP Advisory Services.
02:03
What AI is
Machine learning, deep learning and why AI is not new to HR.
04:06
Where AI fits in HR
Recruitment, onboarding, learning, performance, succession and experience.
05:07
Why leaders feel the urgency
Gartner, McKinsey and PwC on the cost of waiting.
07:13
AI in recruitment
Job descriptions and personalized messages to passive candidates.
09:14
Screening and stack ranking
Analyzing resumes and ranking applicants by fit.
11:16
AI in interviews
Picking up cues a short first interview can miss.
12:17
Onboarding
Why the first six months matter, and what a bad hire costs.
14:18
Learning and development
Training tailored to each stage of a career.
16:19
Bringing HR data together
Using data from every HR module to guide cost, pay and KPIs.
18:20
How to adopt AI tools
Start with one or two areas, know the limits and avoid black boxes.
21:26
Tarvinder Puri: AI in African HR
Why skepticism about AI is natural.
24:30
COVID as a catalyst
How the pandemic pushed HR to center stage.
26:32
HR's role in African organizations
CEOs as the drivers of change, and HR as a transactional function.
28:36
AI as a leader's companion
A trusted advisor and instant source of knowledge.
31:42
Privacy, confidentiality and regulation
What CEOs and HR leaders ask most about AI.
35:48
AI as a career step up
How young HR professionals can use AI to grow and specialize.
37:49
Audience Q&A
Jobs, career development in Africa and advice for AI start-ups.
Q&A highlights
Tarvinder recalled a UK cake factory where three generations of workers welcomed automation because it let the business export to Australia, Japan and Canada. People are complex, so HR will always need people. Luxsho added that repetitive roles are at risk, but technology mostly makes people more productive, as with bank tellers moved into new roles.
PeoplesHR has built AI into recruitment, onboarding and learning for organizations in Uganda, Kenya and Tanzania, including the Government of Uganda with half a million users. Self-service answers routine policy and leave questions, freeing HR for strategy. Tarvinder added that growing companies need systems, policies and clear interpretation of them.
Focus on one area. Find the biggest problem Tanzanian companies face, whether recruitment, pay, retention or incentives, and become really good at solving it. A product like that can succeed across the continent.
Customer stories from the session
CASE STUDY · GOVERNMENT
Government of Uganda
Half a million public officers and 50,000 pensioners on PeoplesHR, with pension slips viewable from home.
Free your HR team to focus on strategy
Watch the full session, or book a demo of PeoplesHR self-service and AI.
