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A 5 step Guide to Ensure a Smooth Onboarding Experience for Remote Employees
Today in the post covid world, companies are hiring and onboarding almost all of their new
employees remotely. Among them are also the Generation Z, the new cohort to join any
organization, a generation that is born with a device in their hands and a screen in front of their
faces. They are comfortable with integrating both virtual and offline experiences and have high
onboarding expectations. This means that HR departments are faced with the challenge of
having to deliver an exceptional onboarding experience now more than ever.
1. Great pre-onboarding for a great start
- Send employees a personalized welcome kit with the company branding along with an employee handbook highlighting company values, code of conduct, policies etc.
- Ensure that the new employees receive their laptop with the required software and tools installed beforehand to avoid any hassle later on.
- Provide employees with all necessary credentials to access their email and other relevant portals.
2. First impression matters!
First days can go a long way in creating a lasting impression in the minds of new employees. Especially when they are having a remote first day at work, the HR needs to step up and deliver an energetic, engaging and seamless experience since there won’t be any physical meet or
greets.
Below are a few things companies can do to ensure that their new employees are comfortable and happy at the end of their first day at work.
- Sending a personalized welcome email with a positive tone while requesting the new employee to share a self-introduction to introduce them to the entire organisation.
- Providing a very clear and detailed employee orientation for remote employees to understand the organization’s culture, employee benefits etc.
- Providing a virtual office tour in the form of videos, pictures or slideshows so that the new employees feel included.
- Assigning a buddy for initial handholding and to keep the new employee’s anxiety levels on check.
- Providing new hires with a detailed plan of action and task list for the first few weeks with a resource sheet that includes training videos, product presentations, links to refer etc.
3. It is okay to take baby steps
4. Crystal clear communication
5. Ongoing support for a smooth transition